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Get expert support for your medical report analysis needs. Our team is here to ensure you have the best experience with javenta.online.
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Frequently Asked Questions
Quick answers to the most common support questions
To upload your medical report:
- Go to the home page and scroll to the "Upload Your Medical Report" section
- Click the upload area or drag and drop your file
- Ensure your file is in PDF, JPG, JPEG, or PNG format
- File size must be under 5MB
- Optionally add patient age and gender for more accurate analysis
- Click "Analyze Medical Report" to start the process
Tip: High-resolution scans provide better analysis results.
Yes, your data security is our top priority:
- End-to-end encryption: All data is encrypted during transmission
- No data storage: Your files are automatically deleted after analysis
- Secure processing: Analysis happens in isolated, secure environments
- No user accounts: No personal information is stored
- GDPR compliant: We follow strict data protection regulations
If your analysis fails, try these steps:
- Check that your file is clear and readable
- Ensure the file is in the correct format (PDF, JPG, PNG)
- Verify the file size is under 5MB
- Try uploading a higher resolution version
- If the report is handwritten, try a typed version instead
Note: You won't be charged for failed analyses.
javenta.online uses simple, transparent pricing:
- First 2 reports: Completely free, no registration required
- Additional reports: $1 per analysis
- No subscriptions: Pay only when you use the service
- No hidden fees: What you see is what you pay
- Secure payment: All major credit cards and PayPal accepted
javenta.online provides educational analysis, but important limitations apply:
- Educational only: Results are for informational purposes
- Not medical advice: Never replace professional medical consultation
- AI limitations: May miss nuances that doctors would catch
- Always consult doctors: For medical decisions and treatment
- High accuracy: But human expertise is irreplaceable
javenta.online supports over 500 types of medical tests including:
- Blood work (CBC, metabolic panels, lipid panels)
- Imaging reports (X-rays, CT scans, MRIs)
- Cardiac studies (ECGs, echocardiograms)
- Hormone tests (thyroid, reproductive hormones)
- Specialized tests (tumor markers, autoimmune panels)
- Pathology reports and tissue analysis
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Important Medical Disclaimer
javenta.online is for educational and informational purposes only. Our AI analysis does not constitute medical advice, diagnosis, or treatment recommendations.
Critical Warnings
- • Never delay seeking medical care based on AI analysis
- • Always consult qualified healthcare professionals
- • AI results may contain errors or omissions
- • Not a substitute for professional medical judgment
When to Seek Help
- • Medical emergencies: Call emergency services
- • Urgent concerns: Contact your healthcare provider
- • Questions about results: Discuss with your doctor
- • Always prioritize professional medical advice