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Terms of Use

Please read these terms carefully before using javenta.online's AI-powered medical report analysis service

Last updated: January 15, 2025 Effective: January 15, 2025

1 Acceptance of Terms

By accessing or using javenta.online's website and services (the "Service"), you agree to be bound by these Terms of Use ("Terms"). If you disagree with any part of these terms, you may not access or use our Service.

These Terms constitute a legally binding agreement between you and javenta.online ("we," "us," or "our"). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms.

Important Notice

By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2 Service Description

javenta.online provides AI-powered analysis of medical reports and laboratory results for educational and informational purposes only. Our Service includes:

  • Automated interpretation of medical test results
  • Reference range comparisons
  • Educational explanations of medical terminology
  • General health insights based on uploaded reports
  • PDF report generation with analysis results

Service Limitations

Our AI analysis is designed to supplement, not replace, professional medical consultation. Results may vary in accuracy and completeness.

3 Medical Disclaimer

IMPORTANT MEDICAL DISCLAIMER

javenta.online's AI analysis is for educational and informational purposes only and does not constitute medical advice, diagnosis, or treatment recommendations.

You acknowledge and agree that:

  • Our Service is not a substitute for professional medical consultation, diagnosis, or treatment
  • You should always consult qualified healthcare professionals for medical decisions
  • AI analysis may contain errors, omissions, or inaccuracies
  • Medical emergencies require immediate professional medical attention
  • The Service should never be used to delay or avoid seeking medical care

Limitations of AI Analysis

Our AI system, while sophisticated, has inherent limitations:

  • Cannot access your complete medical history or physical examination
  • May not detect all abnormalities or nuances visible to trained professionals
  • Cannot provide personalized treatment recommendations
  • May produce false positives or false negatives

4 Eligibility

To use our Service, you must:

  • Be at least 18 years of age or have parental/guardian consent
  • Have the legal capacity to enter into these Terms
  • Provide accurate information when using our Service
  • Not be prohibited from using the Service under applicable law

Minors

If you are under 18 years of age, you may only use our Service with the involvement and consent of a parent or guardian. Parents and guardians are responsible for monitoring minors' use of the Service.

5 User Responsibilities

As a user of our Service, you agree to:

Data Accuracy

  • Upload only legitimate medical reports that belong to you or for which you have proper authorization
  • Provide accurate patient information when requested
  • Ensure uploaded files are clear and legible for optimal analysis

Appropriate Use

  • Use the Service for personal, non-commercial purposes only
  • Not attempt to reverse engineer or circumvent our AI systems
  • Respect intellectual property rights
  • Follow all applicable laws and regulations

Security

  • Protect your device and internet connection
  • Report any suspected security vulnerabilities
  • Not share analysis results containing personal health information inappropriately

6 Prohibited Uses

You may not use our Service for any of the following prohibited purposes:

Strictly Prohibited:

  • Emergency medical situations requiring immediate professional attention
  • Making medical diagnoses or treatment decisions based solely on AI analysis
  • Practicing medicine without proper licensing
  • Commercial use without explicit authorization
  • Uploading falsified or manipulated medical documents

Technical Misuse

  • Attempting to hack, interfere with, or disrupt the Service
  • Using automated tools to access the Service without permission
  • Overloading our systems with excessive requests
  • Attempting to extract or reverse engineer our AI algorithms

Legal and Ethical Violations

  • Violating any applicable laws or regulations
  • Infringing on intellectual property rights
  • Uploading malicious files or content
  • Impersonating others or providing false information

7 Data Privacy and Security

Privacy-First Design

We are committed to protecting your privacy and maintaining the security of your medical information.

Data Handling

  • No Permanent Storage: Your medical reports are automatically deleted after analysis completion
  • Encryption: All data transmission uses 256-bit SSL encryption
  • Secure Processing: Analysis occurs in isolated, secure environments
  • No User Profiles: We don't create persistent user accounts or profiles

Your Rights

You have the right to:

  • Know how your data is processed
  • Request information about data handling practices
  • Report privacy concerns to our support team

For detailed information about our privacy practices, please review our Privacy Policy.

8 Payment Terms

Pricing Structure

  • Free Tier: First 2 medical report analyses are completely free
  • Pay-per-Use: $1 per analysis after free tier is exhausted
  • No Subscriptions: No recurring charges or subscription fees
  • No Hidden Fees: Transparent, upfront pricing

Payment Processing

We use secure third-party payment processors including Stripe for all transactions. We accept:

  • Major credit cards (Visa, Mastercard, American Express)
  • PayPal
  • Apple Pay and Google Pay

Refund Policy

We offer refunds within 24 hours of analysis completion if:

  • Technical issues prevented proper analysis
  • Analysis quality was significantly below expectations
  • Service was unavailable during paid analysis attempt

To request a refund, contact our support team at support@javenta.online within 24 hours.

9 Intellectual Property

javenta.online's Rights

The Service, including but not limited to:

  • AI algorithms and machine learning models
  • Website design and user interface
  • Software code and databases
  • Trademarks, logos, and branding
  • Documentation and educational content

Are owned by javenta.online and protected by intellectual property laws. These materials are provided for your personal, non-commercial use only.

Your Rights

You retain ownership of:

  • Your original medical reports and documents
  • Personal health information you provide
  • Analysis results generated for your reports

Usage Restrictions

You may not:

  • Copy, modify, or distribute our AI technology
  • Reverse engineer our algorithms or systems
  • Use our content for commercial purposes without permission
  • Remove or alter copyright notices or proprietary markings

10 Limitations of Liability

Important Legal Notice

By using our Service, you acknowledge that javenta.online provides AI analysis for educational purposes only and cannot be held liable for medical decisions made based on our analysis.

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties regarding accuracy, reliability, or completeness of AI analysis
  • Warranties of uninterrupted or error-free operation
  • Warranties regarding security or privacy protection

Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, javenta.online SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, or consequential damages
  • Medical decisions made based on AI analysis
  • Delays in seeking medical treatment
  • Loss of data or technical failures
  • Any damages exceeding the amount paid for the Service

User Assumption of Risk

You acknowledge and assume all risks associated with:

  • Using AI analysis for health-related information
  • Making decisions based on automated analysis
  • Technical limitations and potential errors in AI systems

11 Indemnification

You agree to indemnify, defend, and hold harmless javenta.online, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

  • Your use of the Service
  • Your violation of these Terms
  • Medical decisions made based on AI analysis
  • Your violation of any third-party rights
  • Any content you upload or provide to the Service
  • Your negligent acts or omissions

This indemnification obligation will survive termination of these Terms and your use of the Service.

12 Termination

Termination by You

You may discontinue using our Service at any time. Since we don't require user accounts, simply stop accessing our website to terminate your use.

Termination by javenta.online

We may terminate or suspend your access to the Service, without prior notice, for conduct that we believe:

  • Violates these Terms or applicable laws
  • Is harmful to other users or our business
  • Involves abuse or misuse of the Service
  • Poses security risks

Effect of Termination

Upon termination:

  • Your right to use the Service will cease immediately
  • Any data in our systems will be deleted according to our privacy policy
  • Provisions regarding liability, indemnification, and dispute resolution will survive

13 Governing Law and Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through:

  1. Direct Communication: First, contact us at legal@javenta.online to resolve the matter informally
  2. Mediation: If informal resolution fails, disputes will be resolved through binding mediation
  3. Arbitration: As a last resort, disputes may be subject to individual arbitration

Jurisdiction

You agree to submit to the personal jurisdiction of courts located in [Your Jurisdiction] for any legal proceedings.

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14 Contact Information

If you have questions about these Terms, please contact us:

javenta.online Support

General Inquiries:
support@javenta.online
Legal Matters:
legal@javenta.online
Privacy Concerns:
privacy@javenta.online

Changes to These Terms

We reserve the right to update these Terms at any time. When we make material changes:

  • We will update the "Last updated" date at the top of this page
  • We may notify users through our website or email
  • Your continued use of the Service after changes constitutes acceptance

We encourage you to review these Terms periodically for any changes.

Thank You for Using javenta.online

By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. We're committed to providing you with valuable AI-powered medical insights while maintaining the highest standards of privacy and security.